Protecting your privacy
Who we are
Extus is a company based in , 39100 - BZ, Italy
Information we collect and how we collect it
In order to facilitate your travel, and manage our business, we may collect and maintain personal information about you. Extus may collect customer information from many sources to understand and meet your needs. We may collect personal information about you from:
- You, when you voluntarily provide us with information
- Your browser, when you visit our websites and your browser interacts with us
- Other sources, in connection with providing your needs and services
The personal information we may collect about you through these various sources may include, but is not limited to:
- Name, addresses and telephone numbers
- E-mail addresses, fax numbers and pager numbers
- Account information
- Personal information provided via survey, focus group or other marketing research efforts
- Personal information provided to travel agents and/or customer-service representatives to facilitate travel or other services on our member carriers
In addition to obtaining your personal information, when you use our sites, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on the sites. Extus gets this information by using technologies, including cookies to increase the functionality and user-friendliness of our sites and to better tailor our sites to our visitors' needs. None of this tracking information identifies you personally; we collect it for reporting onsite activity in the aggregate. For example, we may want to know how long the average user spends on our sites or which pages or features get the most attention.
Notice to/regarding children under the age of 16
If you are under 16 years of age, you should not provide any personally identifiable information (for example, your last name, home address or e-mail address) to Extus without the knowledge and permission of your parent or guardian. If Extus learns that you are under 16 years of age, Extus will not maintain or use any personally identifiable information about you without the verifiable consent of your parent or guardian, except as allowed by law. This may mean that you will be unable to participate in some activities on the sites without that verifiable consent. Extus believes that children using the Internet require special protection, and we urge parents or guardians to explain Internet safety to their children. Parents are urged to spend time online with their children to become familiar with the types of content available on the Extus websites and the Internet in general. Control tools are available from online services and software manufacturers to help create a safer environment for children.
How your information will be used
We use your personal information to improve our client's product and service needs.
Who we share your personal information with
How to find out what information we have concerning you and with whom we have shared it
At any time, you can find out what personal information we have, what it is being used for and to whom it has been disclosed. We will do our best to provide the required information to you within a reasonable time period and will provide an explanation if we are unable to meet your request.
Change of inaccurate personal information
Simply contact the Privacy Officer at the address below and indicate which information is incorrect. We will correct inaccurate or incomplete information within a reasonable time and will notify you when we have done so. In the unlikely event we have given incorrect information to others, including our member carriers, we will ensure they are advised of the required corrections.
How long do we keep your personal information?
We only keep your personal information on file for as long as we need it to provide you with service and to meet legal requirements. When we no longer need the information, it is either destroyed or made anonymous.
Safeguards to keep your personal information confidential
Questions, concerns or complaints relating to your privacy
If you have any questions, concerns or complaints about the way in which your personal information is collected or used by Extus please contact the Privacy Officer at:
, 39100 - BZ, Italy
All inquiries or concerns relating to personal information will receive prompt attention and be acknowledged within five business days.
If you do not want Extus to contact you for promotional purposes
We only contact you regarding promotional opportunities if you indicate your desire to receive offers from Extus. A third party may act on Extus's behalf and conduct a promotion for Extus or assist Extus in managing its marketing database. If you have indicated that you wish to receive promotional offers from Extus, you may opt out of receiving future Extus e-mail, telephone and postal marketing communications by contacting Extus at:
, 39100 - BZ, Italy
If you have questions about removing your name from any of our subscription lists, you may contact Extus at info_at_extus.co. Please allow five business days for any changes to take effect.
This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the Website. The information generated by the cookie about your use of the Website (including your truncated IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using the Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Given the general discussion regarding the use of analysis tools with complete IP-addresses, we would like to inform you that this website is using Google Analytics with the extension "_anonymizeIp()" which means that IP-addresses are only processed in a shortened manner to prevent any direct personal references.